This tool will allow you to reset your Jumpstart password. You can look up your username if the system is reporting your information is not found. Your Jumpstart account will let you access all or some of these:

Currently, Oops does NOT reset your password for SAM or PER. Stay tuned for possible updates to Oops as we integrate more systems.

Reset your password

Choose a question and answer it to reset your password. This requires that you register an answer first. You can also reset by text message.


Your password must be 12 or more characters long, and include three of the four:

  • a lowercase letter
  • an uppercase letter
  • a number
  • a symbol
Hint: Song lyrics or memorable phrases are good choices, the longer your password the better!